Many panels arrived bent, making this the lowest quality purchase I have experienced among past suppliers. The supplier claims the bending occurred during shipping, but based on the way and location of the bends, I believe they were already bent during manufacturing. I do not recommend purchasing from this company.
Response from supplier:
Mr. Sato, we are sorry to see this situation, that's big losses for both of us in this transportation. You request refund and we agree with. We already inspect them and send photos to you that's no problem. I really don't understand why many panels are bent as you said. Unless, It might be caused by the pressure from other goods on top, as well as the shaking during transportation. Because of not full a container that mean it have to ship with other goods. We'll notice this situation next time.
19 Nov 2024